Shipping Policy

At Aero Quad Tech, we’re committed to getting your drones and accessories to you quickly and hassle-free. We offer free shipping on all orders, with no hidden charges, ensuring you can focus on the thrill of flight.

• Processing Time: Orders are processed within 1–2 business days from the time of purchase.
• Delivery Time:
  
  • Standard Shipping (United States): 3–7 business days.
  • International Shipping: 7–14 business days, depending on your location.
• Shipping Methods: We partner with trusted carriers like USPS, FedEx, and DHL to ensure reliable delivery.
• Tracking: Once your order ships, you’ll receive a tracking number via email to monitor its journey to your doorstep.

For any shipping-related questions, contact us at support@aeroquadtech.com or (303) 555-0105.

Return Policy

We stand behind the quality of our drones and accessories, and our hassle-free return policy makes changing your mind simple. If you’re not completely satisfied, you can return your purchase within 30 days of delivery.

• Eligibility: Products must be unused, in their original packaging, and in the same condition as received.
• Process:
  
  1. Contact our support team at support@aeroquadtech.com to initiate a return.
  2. Receive a return authorization and shipping instructions.
  3. Ship the product back to us within 14 days of authorization.
• Refunds: Once we receive and inspect the returned item, we’ll process your refund within 5–7 business days. Refunds are issued to the original payment method, excluding any shipping costs.
• Exclusions: Personalized or custom-configured drones (e.g., Pulse Racing Drone variations) are non-returnable unless defective.

For defective or damaged items, please contact us immediately, and we’ll arrange a replacement or refund at no cost to you.