Warranty

Aero Quad Tech Product Warranty

We stand behind the quality and performance of our drones and accessories. Every Aero Quad Tech product comes with a 1-year limited warranty to ensure your peace of mind.

What’s Covered

Our warranty covers:

  • Manufacturing Defects: Issues with materials or workmanship (e.g., faulty motors, camera malfunctions) on products like the Aero Pro Drone, NightHawk 4K Drone, or AeroFit FPV Goggles.

  • Battery Performance: Defects in battery functionality for the first 6 months (e.g., SkyMaster Pro Drone’s battery).

  • Accessories: Defects in included accessories (e.g., propellers, controllers) within the warranty period.

What’s Not Covered

The warranty does not cover:

  • Damage due to misuse, accidents, or improper maintenance (e.g., crashing the Pulse Racing Drone).
  • Unauthorized modifications or repairs.
  • Normal wear and tear (e.g., propeller scratches).
  • Products purchased from unauthorized resellers.

Warranty Period

  • Drones: 1 year from the date of purchase (e.g., SkyRiser Compact Drone, Urban Scout Drone).
  • Accessories: 6 months from the date of purchase (e.g., Voyager Travel Drone Kit’s carrying case).
  • Batteries: 6 months from the date of purchase.

How to Make a Warranty Claim
If you believe your product is defective:

  1. Contact our support team at support@aeroquadtech.com or (303) 555-0105 within the warranty period. Provide your order number and a description of the issue.
  2. Submit photos or videos of the defect, if requested.
  3. Receive a return authorization and shipping instructions.
  4. Ship the product to us (we cover shipping costs for valid claims).
  5. Upon inspection, we’ll repair or replace the product at no cost. If repair or replacement is not feasible, we’ll issue a refund.

International Customers

For customers outside the United States, warranty claims follow the same process, but you may be responsible for return shipping costs, depending on your region. Contact us for details.

Need Help?

Our team is here to assist with warranty questions or concerns. Reach out at support@aeroquadtech.com

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